Relationship Retention for Realtors · Kelowna, BC

Your clients don't
forget the agent
who never forgot them.

Most realtors disappear after closing. Open Me keeps you emotionally present in your clients' lives long after the deal is done — through personal, physical mail that arrives at exactly the right moment and feels like it came from someone who genuinely remembers them.

Join the Kelowna Pilot → See What We Send ↓
Handwritten. Personalized. Mailed. No software yet — real results first Limited pilot spots in Kelowna
WESTSIDE REALTY · KELOWNA, BC Jake Thurston, REALTOR® Dear Sarah, A NOTE FOR YOU, SARAH With warmth, Jake Thurston
OpenMe
Open Me · Kelowna, BC CANADA POST Sarah Bennett 4821 Maple Drive, Kelowna BC
Name in calligraphy — no marketing
Open Me logo in the wax seal
Personal letter inside
The Problem

Your clients love you.
They just forget to call.

Almost every past client says they'd happily work with you again. Then life moves on, the years pass — and when they're finally ready, someone else is already in front of them.

88%
of buyers would happily use their agent again.
18%
actually do. The rest just forgot who to call.
41%
of your business should come from those past clients & their referrals.
Source: National Association of Realtors, 2025
What we change

We keep you in front of every past client with mail they actually love — so you're the only name they remember.

Built Around You

Every letter feels like
it came from you.

We start by getting to know you. Then we build a simple, consistent system around your style — so your clients open every letter and instantly know it's from you, and only you.

📸
Step 1 · You send us

A headshot & a few details

A fresh photo, your name, and the little things clients know you for — on a quick onboarding call.

🎨
Step 2 · We capture your style

Your tone, your colours

The way you talk, the colours you love, what makes you stand out. We turn it into your own letter style.

✉️
Step 3 · We send it for you

Letters that sound like you

A proven structure, finished with personal touches — so it lands feeling unmistakably yours.

A system that's consistent enough to never get messy — personal enough that your clients never doubt who it came from.

The relationship is the business

"One coffee. One genuine conversation. One client who feels remembered. That's where the referral comes from."

The Physical Product

Plain outside.
Stunning inside.

Every detail is intentional. Here is exactly what lands in your client's mailbox — and why it never gets thrown out.

Front of envelope
Open Me Kelowna, BC V1Y 0A1 CANADA POST Sarah Bennett 4821 Maple Drive, Kelowna, BC V1W 1A1
Back of envelope
Open Me
Their name — front and centre
Their name in elegant calligraphy is what dominates the front. Canada Post requires a return address and postage, so both are there — kept small and discreet so they don't break the experience. What's completely absent: any company logo, any marketing language, any offer, any "CURRENT RESIDENT." It looks like a personal letter from someone who knows them. Because it is.
Return address and postage — kept clean
Canada Post requires a return address and postage — so we tuck them in. Return address sits small and quiet in the top left. Postage is a clean printed label top right. Both are there, both are discreet. The mystery on the front stays completely intact.
Premium cream envelope — 8 colours available
Heavyweight, warm-to-the-touch premium 5×7 paper. Not office white. Cream, ivory, forest green, midnight, blush, sage, navy. The weight of it in their hand communicates quality before they read a single word.
Real wax seal — applied by hand
Not printed. Not a sticker. Real hot wax poured and stamped with a custom brass die of the Open Me logo. Tactile, warm, completely unlike anything else in a mailbox. Every person who handles it runs their fingers over it. Every single time.
Your brand in the seal — not on the face
Most agents plaster their logo on the front. We put the brand in the wax on the back. It's discovered after curiosity wins — not announced before it begins. That's the difference between marketing and an experience.
"Open Me" — quiet, intentional, intriguing
Three words in the corner. Tiny. Elegant. Not a slogan — just enough to make them pause and wonder. Most clients Google it after receiving it. That moment of curiosity is designed in on purpose.
Open it — this is what's inside

A personal note on the front.
Real value on the back.

Every card is written from scratch for one client — their name, their milestone, their home. The kind of letter that gets kept on the fridge, not dropped in the bin.

Personalized realtor letter — front of the card
The Front · A Real Personal Letter
✍️
Written to them, by name
It opens with their names, the realtor's photo and signature — so it reads like a note from someone who knows them, not a flyer from a stranger.
🎉
Built around a real reason
A home anniversary, a birthday, a recent purchase, or simply reconnecting — never a generic "just checking in."
💬
Warm first, helpful second
The tone is a friend reaching out — no pressure, no pitch. It points to a few genuinely useful things waiting on the back.
The Back · Exclusive Help, Just For Them
🏠
Value they can actually use
What their home is worth now, what's selling on their street, which renos pay off, and what's changing in the neighbourhood.
🤝
An easy, no-pressure invitation
Grab a coffee, go for a walk, or just a quick call — their choice. The offer is to connect, not to sell.
📱
One scan to book
A personal QR code drops them straight into the realtor's calendar. Call, text, or scan — whatever's easiest.
Why it works

The front earns the open. The back earns the meeting. Together they make the client think: this is the best realtor I've ever had.

Realtor value offers — back of the card

Try it yourself.
Design your own card.

Build the envelope, then write and style the letter inside — and see exactly what your clients will get. Play with it; whatever you make, we can make real.

Part 1 · The envelope
OPEN ME Kelowna, BC CANADA The Johnson Family 4821 Maple Drive, Kelowna, BC
Open Me SEALED BY HAND · KELOWNA, BC
✓ Personalised name & postage
✓ Wax-sealed back, ready to mail
1 · Choose your envelope colour
Cream
2 · Wax seal colour shows on the back ↻
Oxblood
3 · Who's it for?
4 · Premium 5×7 card stock

Heavyweight, warm-to-the-touch premium 5×7 paper — the weight tells your client this matters before they read a word. Any colour you see here, and more on request.

We handle the writing, printing and mailing — this is just a preview.
Part 2 · The letter inside

Write it. Style it. Make it yours.

Add your photo, pick an occasion, play with the words, fonts and style, then choose the value you want to give on the back.

This card is yours to play with — drag the photos & text, resize, swap fonts, layouts & colours below
A personal note from your realtor
Your photo
Your Name
Realtor®
Dear Mark & Lisa,
It's hard to believe a whole year has passed since I handed you the keys. I hope the house still feels like the right one. If you ever need a trusted contractor, a question answered, or simply a coffee, I'm always here.
Warmly, Your Name
Here's how I can help you
Book a meet-up
Your Name
(250) 555-0100 · you@brokerage.ca
More than a transaction. A relationship for life.
1 · You & your photo
2 · What's the occasion?
3 · Your letter ✨ Write mine with ChatGPT
Tip: tap an occasion above for a starting point, then make it your own — or paste anything you wrote in ChatGPT.
Your signature (optional)

Sign with your mouse or finger, or upload a photo of your signature — then add it to the letter.

4 · Pick a font
5 · The value on the back 0 of 4 chosen
6 · Add your photos (optional)

Drop in anything that fits your message — the property you sold them, a coffee, a photo of you together, even a fun one. One sits on the letter, one features on the back.

On the letter
On the back
7 · Card style & colour

A few looks for the letter itself — elegant, artsy, fun or premium. Pick the vibe; we can tailor it further to your brand.

8 · Letter layout

Different ways to arrange the letter — we set a clean look to start, and you can drag the photos and text anywhere (or resize the photos with the corner dot) to make it yours.

This is just the start

Whatever you build here, we recreate it professionally — your words, your fonts, your colours, your photo — and handle the writing, printing and mailing for every client on your list.

What We Do & How It Works

You give us the details.
We handle everything else.

Open Me is a done-for-you relationship marketing service for realtors. You tell us about your clients once. We write the letter, print it on premium paper, seal the envelope by hand with a wax stamp, and mail it — all in your name. You approve everything before it goes out. Nothing leaves without your sign-off.

What we need from you
1
Client name and mailing address
The basics. We can't send it without this.
2
Anything personal you remember about them
Kids names, pets, hobbies, their favourite café, something they mentioned during the process. Even one detail makes the letter feel completely personal. The more you give us the better it gets.
3
The occasion or reason for reaching out
Home anniversary, new baby, checking in, reconnecting after a long gap, market update — we write the letter around a real reason to reach out, not a generic template.
4
Your approval before anything goes out
We send you the letter to read first. You approve it, ask for changes, or add anything we missed. Nothing leaves without your okay — it is your name on it.
What you get back
✓
A personal letter written in your voice
Not a template. Not a merge. A real letter that references specific details about that client — written to sound exactly like you sat down and wrote it yourself.
✓
Premium printed on heavyweight 5×7 paper
Thick, warm, textured stock that feels like correspondence from a proper stationery shop. Signed by hand before it goes in the envelope.
✓
Addressed and sealed by hand
Their name in calligraphy on the front. A deep rust wax seal with our brand embossed in white on the back. It arrives looking like nothing else in their mailbox.
✓
Mailed and confirmed
We stamp it, mail it first class, and let you know when it goes out. You follow up a few days later with a quick call. That call becomes the meeting.
✓
A relationship that compounds
Clients who feel genuinely remembered stay loyal, refer their friends, and come back when they are ready to move again. That is the return on every letter we send.
1

You share what you know about your clients

Takes 5 minutes per client

Their name, their address, their closing date — and anything you remember about them. Kids' names, pets, their favourite coffee shop, what they loved about the home, what they were excited about. The more you give us the more personal it gets. But even a name and a closing date is enough to start.

Pet names Kids & activities Favourite café Renovation goals Birthdays Anything they mentioned once
2

We write a personalised letter in your voice

AI + human review

Using the details you gave us, we write a letter that references real specifics from that client's life — in your voice, in your tone. Not a template. Not a merge field. A letter that sounds like you sat down and thought about them. Because in every way that matters, you did — you gave us the details that made it possible.

"Hard to believe it's already been a year since your family moved into the place with the big maple tree out front..."

Not a template. Written for Sarah specifically.

3

You approve it — or we adjust

Your call, always

You see every letter before it goes out. Read it, change anything, add a detail we missed — or just approve and we handle the rest. Nothing leaves without your okay. This is your name on the letter. It has to be right.

4

We print, seal, and mail everything

You do nothing

The letter is printed on premium 5×7 paper. The envelope is addressed in elegant calligraphy — their name prominent on the front, return address small in the top left, postage clean in the top right. The wax seal is applied by hand on the back. It gets stamped and mailed. You receive a confirmation when it goes out.

📄
Premium 5×7 paper
✍️
Calligraphy name on front
🔴
Wax seal applied by hand
📬
Mailed first class
5

Your client responds. You get the call.

This is why you're here

They open it. They read it. They feel remembered. They text back. They come in for coffee. They mention it to their neighbour who's thinking about selling. They refer their sister. That's not a hope. That's what happens when someone receives a letter that proves someone genuinely remembered them.

The goal of every letter we send

"The math is simple. One genuine reconnection — one coffee, one referral, one client who felt genuinely remembered — covers years of Open Me. The letter is just the beginning of the relationship."

What you never have to do

✗Write a single letter yourself
✗Buy paper or envelopes
✗Apply a wax seal
✗Go to the post office
✗Track who you've contacted
✗Remember anniversaries or birthdays
✗Wonder what to say
✗Spend hours on marketing
✗Feel guilty about going quiet
What we build

Trust. Value. Connection. The kind that brings clients back and sends their friends to you first.

Interested?

Let's talk about
what this looks like for you.

We are building Open Me around what realtors in Kelowna actually need. No pricing is locked in yet — we want to get it right for the people using it. Book a short call and we will walk you through what we are building, show you the physical product, and figure out together what makes sense.

Zero pressure. No pitch. Just a conversation about whether this fits where you want to take your business.

We show you the physical product
You hold the envelope. You read the letter. You feel what your clients would feel. That usually settles it.
We build it around your client base
Every agent is different. We want to understand your database, your style, and what staying in touch actually looks like for you.
Pilot spots are limited in Kelowna
We are starting small on purpose. A handful of agents, real results, and a service that is built right before we grow it.
📞

Book a 15-minute call

Tell us a bit about your practice. We will reach out to book a time that works and walk you through everything in person or over the phone.

Request a Conversation

"The question is not whether you can afford it. It is whether you can afford to keep letting your best relationships go quiet."

Tanner Collins · Founder · Open Me
What we are figuring out together
→Packaging and service tiers
→Gift and add-on credits for clients
→Local affiliate partnerships in Kelowna
→Postage, printing and production costs
→What an ongoing relationship looks like
The Story Behind Open Me
"I've lived in a house. I've lived in a home. I know the difference — and so does everyone who's ever felt it. My job, and the job of every agent I believe in, is to make sure people find the second one. That's what we build here. Not leads. Not campaigns. Trust, value, and a connection strong enough that when someone is ready to make the most important decision of their life — they already know who to call."
— Tanner Collins, Founder · Kelowna, BC
🏠

A home changes everything

It's not square footage. It's where life actually happens. Helping someone find theirs is a privilege.

🤝

Relationships compound

The agent who stays genuinely in touch earns trust no ad spend can buy. That trust turns into a career.

✉️

Physical still hits different

In a world of ignored notifications, something personal and physical lands harder than anything digital.

Built from a lobby.
Built for the relationship.

I started Open Me because I kept watching the same thing happen every day. Real estate agents putting real money into mailers — and I watched people pick them up and drop them straight in the trash without a second thought. Just a reflex. Nobody cared.

I remember the exact moment it hit me. I went to toss my empty coffee cup in the garbage bin in my building lobby — and I couldn't. The bin was overflowing with real estate mail. Flyers, postcards, market updates, all piled up. The result of all that effort, all that spend, was a full trash can.

The problem was never mail. The problem was how it was being done. Generic, mass-printed, addressed to nobody. I wanted to turn a flyer into something someone actually wanted to open, read, and keep.

For the realtor who understands that value shouldn't go unnoticed — that authentic connection is the only edge that doesn't expire — Open Me is for you.

Early Access · Kelowna Pilot

Join the first
group of realtors.

We're launching manually with a small group in Kelowna. White-glove service, personalized mail for your clients, and direct access to Tanner. No software yet — just real relationships and real results.

🎁
Refer a realtor — you both win
Refer another agent to the pilot and you'll both get a free month of Open Me.

No commitments. No credit card. Tanner will reach out personally within 24 hours. Keeping this small on purpose — we want every agent to get real results before we scale.

✉️

You're in the list.

Tanner will reach out personally within 24 hours.
Check your inbox — and your mailbox soon.